Return policy
Generally, we will not accept returns or exchanges of purchased Products
In case the products were damaged or defective, please contact us with details within 3 days after receiving the products.
Please be aware of we cannot accept any returns or exchanges after this period.
We will bear the shipping costs incurred when replacing defective products.
【Contact Information】
Please contact us via the store's inquiry form or e-mail.
E-mail address: overseas-office@ishimori-co.com
In case the products were damaged or defective, please contact us with details within 3 days after receiving the products.
Please be aware of we cannot accept any returns or exchanges after this period.
We will bear the shipping costs incurred when replacing defective products.
【Contact Information】
Please contact us via the store's inquiry form or e-mail.
E-mail address: overseas-office@ishimori-co.com